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Privacy Policy

What Our Privacy Policy Covers.

This Privacy Policy explains our practices regarding our collection, use and disclosure of information about you or other individuals, or information that could identify you or other individuals, through our store and related services and communications (collectively, the “Store”). We refer to this information throughout this privacy policy as “Personal Information.” Personal Information does not include information that has been de-identified or aggregated such that an individual can no longer be identified. The Nine Xssentials brand and websites are owned and operated by Nine Xssentials LLC (collectively, “Nine Xssentials”, “our”, “we”, “us”)

 

Our Values.

Transparency. We want you to know what and how information is collected when you interact with our Store.

Choice. We will offer you choices about how your information can be used and shared by us and our trusted business partners.

Data Integrity. We will take reasonable precautions to protect information we collect about you via the Store through the use of secure technologies.

 

Personal Information We Collect.

We collect the following information when you use the Store for the purposes described below:

1. Account Information. We collect Personal Information when you create an account with us. To create an account, you will need to provide us with your name, email address and a password. Once you create an account, you have the option to add one or more addresses to your account address to expedite the checkout process for purchases you make through our store. You may also provide us with your telephone number. You can update or delete any of the addresses you add to your account.

2. Purchase Information. When you buy one of our products through the Store, we will collect your shipping and billing address in order to fulfill your order. To complete your purchase, you will need to provide either a credit card or use one of our payment partners, such as PayPal or Amazon Pay.

3. Communications With Us. We will collect your name and email address when you interact with us in connection with our marketing offers or when you ask to learn more about our brand. We also collect your information when you contact customer service. We use this information to track and respond to your inquiries or to let you know about our products and services.

Product Reviews on the Store. You may submit product reviews to appear on the Store. If you submit a review, we will collect your first name and last initial, email address and any information you choose to submit in your review. Although we will not display your email address, your first name, last initial and review will be publicly available through the Store. Please be mindful not to post information if you aren’t comfortable with it being public.

Information from Other Sources. We may receive information about you from other sources, including through third-party services and organizations to supplement information provided by you.

 

How We Use The Information We Collect.

We use information we collect for the following purposes:

We use information collected to provide and operate the Store, to facilitate your online shopping, to enable purchases and process payments and to communicate with you (e.g., for customer support)We use your browsing and other information to help us analyze our Store and offerings.We use your browsing, shopping, and other information to enhance your use of our Store and provide you with interest-based advertising.We may use your email address to contact you about your account, and any relevant information about the Store (e.g., security updates or issues, etc.).We may use information you post in public areas to provide you with an interactive social media experience that brings aspects of your social networking community into your Store experience.We may use information we collect for our own and our affiliate companies’ legitimate interests, such as direct marketing, research (including marketing research), network and information security, and fraud prevention.We may use the information we collect for any purpose disclosed to you at the time it was collected or otherwise with your consent.

 

How We Share The Information.

We may share your information as described in this Privacy Policy or with your permission.

  • Trusted Service Providers. We may share your Personal Information with third-party service providers we engage to help us administer and operate the Store (including our Rewards Program), to process and fulfill your orders, and to communicate with you. The types of vendors to whom we entrust Personal Information include: (i) IT services, including hosting our Store and the provider of our Rewards Program platform; (ii) communications service providers who help us send newsletters and other marketing emails and SMS messages; (iii) payment processing and order fulfillment services; and (iv) providers of customer support services. These service providers have access to your Personal Information only for the purpose of performing services on our behalf.
  • Business Partners and Affiliates. We may share Personal Information with companies that are under common ownership or control with us  to provide you with a product or service that you have requested or that we believe may be of interest to you. We require our affiliates not to use Personal Information for any other purpose other than the purpose as directed.
  • Marketing – Interest-Based Advertising and Third-Party Marketing. As described above, we may allow Third-Party advertising partners to use web Technologies to collect information about your browsing Information for interest-based advertising. You may opt-out of such sharing at no cost by following the instructions below.

 

 

Cookies, Web Technologies and Analytics Information.

Like many websites, our Store uses automated data collection Technologies, including cookies, to collect certain information. We, as well as third-parties, use these Technologies as follows:

Cookies and Web Technologies. A “cookie” is a small text file that identifies your computer or device. When you visit our Store, unique cookies are placed on your browser. A web beacon is a technology with a unique identifier that is typically contained in a small graphic file in a web page or in an email. We may use these Technologies to identify that you’ve logged into the Store, to hold selected products in your shopping cart when you navigate away from the order page, to suggest content and products that we think may be relevant to you, and to monitor aggregate usage of our Store. We also use these Technologies to measure the effectiveness of our advertising campaigns and to improve our Store by recognizing which pages are visited and whether those visits result in purchases. Interest-Based Advertising. So that we can better target our advertising to individuals’ interests, we work with advertising partners who may use Technologies, including cookies to gather browsing Information about you when you use our Store. Our advertising partners may also gather information about your visits to other websites to infer information about your interests. We or our advertising partners may use this information to make inferences about your interests so that we can advertise our products to you on other sites that you visit or in emails that we send to you. Analytics. We may also use Google Analytics and other service providers to collect information regarding visitor behavior and visitor demographics on our Store. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt out of Google’s processing of data generated by your use of the Store by visiting http://tools.google.com/dlpage/gaoptout.

 

Contact Us.

If you have any questions about our privacy or security practices, or if you would like to request access to or correction of your Personal Information, you can contact us at info@ninexssentials.com

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